1. Oda & Thenga
A: I-MOQ yethu incike kumkhiqizo othile. Imikhiqizo ejwayelekile ingasekela ama-oda eqoqo elincane, kodwa lokhu kungase kwenyuse izindleko zakho zokuthumela. Sizoxhumanisa ngangokunokwenzeka ukuze sithuthukise ukuthunyelwa kwemikhumbi. Ngemikhiqizo yangokwezifiso, sicela uthintane nethimba lethu lamakhasimende ukuze uthole imininingwane.
A: Yebo, ungaxuba imikhiqizo ehlukene nge-oda elilodwa. Sizohlela ukuthunyelwa ngokusekelwe ezidingweni zakho ezithile.
A: Yebo, singanikeza amasampula. Kodwa-ke, imali yesampula nezindleko zokuthumela kufanele zikhavwe yikhasimende. Sicela uxhumane nethimba lethu labadayisi ukuze uthole amanani anemininingwane.
2. Umkhiqizo & Ukwenza ngokwezifiso
A: Yebo, sinikezela ngezinsizakalo zefenisha yangokwezifiso zendlu ephelele, okuhlanganisa usayizi, umbala, izinto ezibonakalayo, nokubaza. Unganikeza imidwebo yokuklama, futhi sizokhiqiza ngokuvumelana nezidingo zakho.
A: Ifenisha yethu yenziwa ngokhuni oluqinile, izinto zephaneli, insimbi engagqwali, isikhumba, nendwangu. Ungakhetha ukwaziswa okufanele ngokusekelwe ezidingweni zakho.
A: Njengoba uneminyaka engaphezu kwengu-20 yesipiliyoni sokukhiqiza, yonke ifenisha ibhekana nenqubo eqinile yokulawula ikhwalithi ukuze ihlangabezane namazinga omhlaba.
3. Inkokhelo & Ukuthumela
A: Kumakhasimende amasha, samukela i-T/T (i-telegraphic transfer) kanye ne-Letter of Credit (L/C) enokwethenjelwa yesikhathi esifushane. Kumakhasimende esikhathi eside (ngaphezu kweminyaka emibili yokubambisana), sinikeza izinketho zokukhokha ezivumelana nezimo.
A: Sinikeza izinketho eziningi zokuthutha, okuhlanganisa impahla yasolwandle, ukuthutha ngendiza, nezokuthutha ezihamba phansi. Ukuze uthole ama-oda akhethekile, singahlela ukulethwa echwebeni noma isevisi yendlu ngendlu. Nokho, kumakhasimende amasha, ngokuvamile sisekela kuphela imigomo yezohwebo ye-FOB.
A: Yebo, kumakhasimende angahlangabezani nemfuneko yomthwalo ogcwele weziqukathi, singahlinzeka ngezinsizakalo zokuthunyelwa kwe-LCL ukusiza ukwehlisa izindleko zokuthutha.
4. Isevisi Yokulethwa Nengemuva Kokuthengisa
A: Imikhiqizo ejwayelekile ngokuvamile inesikhathi sokuhola sokukhiqiza esiyizinsuku eziyi-15-30. Imikhiqizo yangokwezifiso ingathatha isikhathi eside, kuye ngemininingwane ye-oda.
A: Uma uhlangabezana nezinkinga ngemuva kokuthola i-oda lakho, sicela usithinte ngokushesha. Sizohlinzeka ngokulungisa, ukushintshwa, noma ezinye izixazululo ezifanele.
A: Yebo, sinikeza izinyanga eziyi-12 zesevisi yamahhala yangemva kokuthengisa. Uma inkinga ingabangelwa izici zomuntu, sinikeza izingxenye ezishintshayo zamahhala neziqondiso ezikude zokulungisa.
5. Eminye Imibuzo
A: Nakanjani! Samukela amakhasimende omhlaba ukuthi avakashele imboni yethu ukuze ahlolwe endaweni. Singahlela ukulandwa esikhumulweni sezindiza futhi sisize ngendawo yokuhlala.
A: Yebo, sinethimba elichwepheshile labahwebi bangaphandle elingasiza amakhasimende ukuthi aqedele imvume yokukhipha amasiko ukuze aqinisekise ukulethwa okushelelayo.